Thank you for choosing Bark Me Beautiful Mobile Studios! We take great pride in providing the highest quality service and care.

Communication is key to all good working relationships. Here, we outline our terms and conditions for service along with answers to commonly asked questions.

BMB prefers to use text and email communications. Our team does not answer calls during working hours while driving or with animals in our direct care.

We now have two mobile vans! The first covers Longmont and the close surrounding area. The second is Loveland, Mead & Berthoud. Along with parts of the I-25 corridor, including Firestone, & parts of Johnstown.

Appointments are booked with two-hour arrival windows. Your Groomer will notify you on the day of your appointment by text/phone with an estimated time of arrival when they are on the way.

In the event of bad weather, we follow the county, city, and school district advisories. If schools and city agencies are delayed or closed due to weather, please assume that you will be contacted by your Groomer, and services will either be delayed or rescheduled. The safety of our groomers, equipment, clients, and pets is very important to us.

All payments are due at the time of service. We accept credit/debit cards, checks, and cash. Exact change is necessary for cash payments. Groomers do NOT carry change. All mobile clients are asked to keep a current credit card on file with us.

At this time, we are not requiring clients to make a deposit for services unless otherwise stated in these policies, or on a case-by-case basis with individual clients.

Latch Key service is available. Owners are not required to be present before or during any part of your pet’s grooming service. This is available after your first appointment. We ask that your pet be contained in a location convenient for your groomer to retrieve your pet (somewhere your pet cannot run away or hide from your groomer). We recommend a kennel, bathroom, or laundry room as the best places for this. If our groomer is unable to retrieve your pet, services will not be able to be performed, and a $50 fee may be applied for the time spent at your location.

Please exercise your pet prior to your scheduled appointment window.

Bark Me Beautiful Mobile Grooming Studio is a full-service van that carries everything we need to groom your pet, including water and electricity. Please be advised that from time to time, your groomer may need to access amenities such as water or power. If this should be a problem, please notify us before booking.

Bark Me Beautiful Mobile Grooming Studio is climate-controlled. Don’t be surprised that we idle our vans during service. Running on diesel fuel, we are as eco-friendly as possible, burning about 1 gallon of fuel during a 4-5 hour run time.

Level parking is needed for our grooming vans. Please notify us if your driveway or street parking could pose a possible danger to anyone in or around our grooming vans. This could be a possible reason for us to be unable to service your pet.

All Bark Me Beautiful Mobile Grooming Studios are under video surveillance at all times.

BMB follows the rules and regulations set forth by the Colorado Department of Agriculture in the Pet Animal Care Facilities Act (PACFA) and is inspected randomly each year by this department.

In accordance with PACFA rules, while in the Bark Me Beautiful Mobile Grooming Studio and when on a grooming table or in a bathing tub, pets will be tethered by a well-fitted and non-tightening loop with a swivel on the loop. Pets will always be supervised by a human in constant and direct contact when on tables or in the bathing tub.

Bark Me Beautiful Pet Grooming Inc. reserves the right to refuse services for any reason, at any time, including, but not limited to: pets who pose a threat to our employees or other pets in our care due to aggression; health problems; parasites; pregnancy; weight; or any other reason we deem necessary.

By law, all dogs are required to be current on their rabies vaccinations. We ask that all vaccinations be up to date with your veterinarian’s recommendations.

Please notify us prior to the service of any medical or behavioral conditions your pet may have.

Please help everyone stay safe by notifying us, prior to grooming, if your dog has a history of biting or aggression. The possibility of aggression does not affect if we try to groom your pet, however, it can help prevent injury. If we deem your pet harmful to the point of hurting itself or any of our team, we will STOP at any point in the grooming process, and the pet will be returned in its current condition. IF YOU DO NOT DISCLOSE YOUR PET’S BITE HISTORY and a BMB team member is injured by your pet, YOU, the owner, will be responsible for all medical/hospitalization bills that may arise for such an incident.

We will refuse service to any animal that has a known parasite/pest problem. A $50 fee will be applied for pets found to have bugs (fleas, lice, or ticks) in our grooming van. This fee is for cleaning and sanitation procedures necessary to not spread bug friends to other animals in our care.

If your pet’s coat is severely matted/tangled, the best option is to start fresh. De-matting can be painful and time-consuming. We would never recommend harming your pet for vanity’s sake. BMB will only de-mat minor mating problems. Additional time will be charged if the pet must be de-matted. Brushing may not be possible, and your pet’s coat could need to be shaved short. BMB’s team will always discuss all options with the owner before services start. If your groomer finds a severe mat problem after services have begun, they will contact you by phone to discuss the best options for your pet.

BMB requires all mobile client dogs to be maintained on a regular schedule of 4, 6, or 8-week intervals. Individual groomers may accommodate longer or shorter schedules.

We understand that sometimes life changes unexpectedly. If you must cancel your appointment, please give us 48 hours’ notice. LATE CANCELLATIONS without 48 hours will be charged a $50 fee unless otherwise noted by the groomer. Owners may be required to pay a $50 deposit for future grooming if the owner has more than two late cancellations.

Not being home for a scheduled appointment or the groomer being unable to gain access to your pet will be considered a “No Show.” A No-Show Fee of $50 will apply in this situation. A $50 deposit will be required for future grooming services booked after a No-Show appointment.

Habitual NO SHOWS OR LATE CANCELLATIONS will be cause for separation between BMB and the Client. No future appointments will be scheduled for these clients.

Although accidents are rare, there is a risk when working with live animals. BMB will inform you immediately in the event of any incident that occurs and/or conditions we may notice. If, for ANY REASON, you feel your pet may have been injured in the care of our groomers, please notify management as soon as possible or within 48 hours of services. BMB will only be able to investigate a claim of liability if we know about your concerns immediately. (Management can be reached at 303-776-0332 or barkmebeautiful@gmail.com)

If there is a problem with the quality of the services we have provided, we kindly ask for a verbal/written notification within 48 hours of service. This allows our team to rectify the situation as soon as possible. We strive to always communicate clearly, however being human, sometimes mistakes are made. If we can fix something you are unhappy with, we would like the opportunity to do so.

We may take photos and/or videos of your pet before, during, and after grooming to demonstrate the quality of our work. These may be used on our website and social media.

If you have any other questions, you can reach us via text or email. We look forward to working with you and your pets!

barkmebeautifulmobile@gmail.com

720-899-8586, Annette, NCMG

970-909-8789, Kayla, NCG