Pets are accepted for grooming only under the following circumstances....

The pet is fit and healthy, Grooming which takes place on an elderly or infirm pet will be at the owner's risk. Grooming may expose pre-existing health\skin conditions for which PRECIOUS PETS LLC cannot be held liable.
The pet's rabies vaccine is up to date (as required by law) unless otherwise discussed, or have a note from the Vet excluding your pet to obtain the rabies vaccination.
In the event of an emergency, in your absence, you authorize PRECIOUS PETS LLC to contact the nearest Veterinarian and authorize the Vet to treat the pet as necessary at your expense.
Payment is to be made at the time of service. Payment can be cash or credit card. Our rates are based on the breed, coat condition, temperment of the pet and duration of the groom. Nail cutting and ear cleaning are part of the service unless the process is too stressful for the pet or too dangerous for the groomer.
We do NOT offer anal gland expression, as this should be performed by a licensed veterinarian.
“De-matting" or complete coat removal will dramatically alter your pet's appearance. This procedure may expose pre-existing health\skin problems for which PRECIOUS PETS LLC cannot be held liable.

1. Cancellations

We try to work as long as conditions are not dangerous. If you are unsure, please call us to confirm.

Cancellation and rescheduling of an appointment, by the client, requires 48 hours notice to waive the FULL appointment fee.
In the event of inclimate weather, a family emergency or any other uncontrollable circumstance, the groomer has the discretion to waive the fee within the 48 hour period.
We reserve the right to cancel or reschedule a groom if we feel the need to do so. Every effort will be made to reschedule at a time convenient for both the client and the groomer.

2. No-Shows

It is considered a "no-show" when the client is not available at the scheduled appointment time and does not contact the groomer to cancel or reschedule.

We reserve the right to charge the FULL grooming fee due to the loss of revenue caused by a "no-show". Please make every effort to call and cancel or reschedule when possible to avoid such situations.
We reserve the right to refuse service to any pet or client for any reason.

3. Social Media

I hereby authorize the use of photos and/or information related to my pet's experience at this establishment.
I understand my pet may be used in publications including electronic, audio visual promotional literature, advertising, community presentations, letters to area legislators, media and/or in similar ways.
My consent is freely given as a public service without expecting payment.
I release this establishment and their respective employees, officers and agents from any and all liability which may arise from the use of such news media stories, promotional materials, written articles, videos and/ or photographic images.